- Live Chat Box For All Business who has their websites -
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Userguide for okChat365.com
I. BASIC USER GUIDE
1.1. How to register an account and login in to okChat365.com?
1.2. How to create department for my business?
1.3. How to setup live chat box with okChat365.com?
1.4. How to interate okChat365 into your sites?
1.5. How to create account for agents?
1.6. How to create message templete?
1.7. How to control all Chats from your customers?
1.8. How to turn on/off for Chat and method to put the bad url to blacklist?
1.9. How to check Chat history or offline messages?
1.10. How to renew or upgrade my package?
II. ADVANCED USER GUIDE
2.1. Instruct customers to use the chat box and see history about chats
2.2*. Set up multilingual chat box
2.3. Track customer behavior reports
2.4. See customer care quality assessment report for each employee
2.5. Make daily work plans and assign work to employees
2.7. Customer care by daily
2.7. Create and manage notes
UyTinPhat Trading and Service Co., Ltd